Setup Guide

Outlook (Personal) IMAP Setup

How to connect Outlook.com, Hotmail, or Live email to Mailszen via IMAP. Covers personal Microsoft accounts (@outlook.com, @hotmail.com, @live.com).

Connection Settings
IMAP Hostoutlook.office365.com
Port993
SecuritySSL/TLS
Usernameyour@outlook.com (or @hotmail.com, @live.com)
PasswordYour Microsoft password or App Password

Step-by-step setup

  1. 1

    Verify IMAP is enabled in Outlook

    Sign in at outlook.com → Settings → Mail → Sync email → POP and IMAP. Confirm IMAP is toggled on. Microsoft enables it by default for personal accounts.

  2. 2

    Generate an App Password if you use two-step verification

    Go to account.microsoft.com → Security → Advanced security options → App passwords. Create a new app password, name it "Mailszen", and copy the generated password.

  3. 3

    Connect in Mailszen

    Enter your full Outlook email address and your password — or your App Password if two-step verification is enabled.

Things to know

  • *Works for @outlook.com, @hotmail.com, and @live.com personal accounts.
  • *Microsoft 365 business accounts (work or school) have different restrictions. Check with your IT admin.
  • *If authentication fails with two-step verification enabled, you must use an App Password.

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